Remote IT support across the UK for small businesses, charities, community organisations, sole traders, and homes.
Use the pages below to choose the right route for business continuity, home support, Microsoft 365, identity and access management, existing infrastructure, or data recovery.
Based in Milton Keynes, supporting clients locally and remotely across the UK with clear scope before work starts.
Direct support with no call-centre handoffs.
Clear starting rates and scope before work begins.
Remote-first support with arranged onsite visits when needed.
Focused service lines for small organisations, homes, Microsoft 365, identity and access management, existing infrastructure, and urgent recovery work.
Practical continuity support for small businesses, sole traders, charities, community organisations, and small teams without internal IT.
Local onsite and remote IT support for small businesses, charities, sole traders, home offices, and households around Milton Keynes.
Practical Microsoft 365 support for Outlook, Teams, OneDrive, SharePoint, shared mailboxes, users, MFA, and small migrations.
Focused cyber security support for small organisations that need practical improvements, managed ESET protection, and sensible email-security advice.
Everyday troubleshooting and practical setup help for households, home offices, and non-technical users.
Support for existing server environments where stability, cautious changes, and clear recovery thinking matter.
An urgent route for important files on damaged or failed devices including hard drives, SSDs, USB drives, and mobile devices.
WITS coordinates the recovery process from first contact to return of recovered data, keeping each stage clear before you decide whether to proceed.
If you are new to WITS and just want a one-off request handled clearly, you can book support time or use the quick check to confirm the right route first.
If important data is lost due to hardware failure, accidental deletion, or corruption, WITS can triage the issue and route specialist cases through Fields Data Recovery.
WITS helps decide whether the issue is a normal IT fault, a backup restore, or a specialist lab recovery case. Physical drive failure, unreadable media, RAID, NAS, and damaged-device cases can be started through the tracked Fields partner route.
Recovery work is quoted based on device type and complexity, with an assessment and approval step before the lab proceeds.
Start with the service that best matches the environment you need help with. WITS can still redirect you if the issue sits between categories.
Business & Charity is for Microsoft 365, identity and access management, and continuity support in small organisations. Home & Personal is for households and home offices, and Server & Infrastructure is for established environments where cautious changes and recovery thinking matter.
A clearer view of the sort of work that usually sits behind each support route.
Good for the issues that interrupt day-to-day life or make home working harder than it should be.
Useful when a small business, charity, or community organisation needs systems to behave properly without adding unnecessary complexity.
Best for environments where cautious changes, visibility, and recovery planning matter.
Useful context on where onsite work makes sense and when remote support is usually the better route.
Onsite work is usually centred on Milton Keynes and nearby areas including Newport Pagnell, Bletchley, Wolverton, Stony Stratford, Woburn Sands, and Olney when travel time is sensible.
Most Microsoft 365, email, performance, identity and access management, and configuration work can be handled securely without a visit.
WITS can help with a single issue, a short project, or a steadier support relationship. Smaller jobs do not need contract pressure to get handled properly.
A straightforward process from first contact to practical help.
Weekday evening support is available after standard working hours, with selected weekend work arranged when needed. If you prefer to read first, the contact page explains the process and the pricing page sets out rates clearly.
Starting points for the support routes most customers ask about first.
From £30/hr
From £40/hr
From £150
Travel outside Milton Keynes and more complex project work are quoted clearly in advance. Pricing stays simple, and scope is confirmed before work begins.
Tell WITS what you need and a clear next step will be suggested without pressure.
