Outlook and mailbox support
Sign-in loops, shared inbox access, send-as issues, mailbox permissions, and practical Exchange Online fixes.
Microsoft 365 support
Microsoft 365 support for small businesses and charities
Help with Outlook, Exchange Online, shared mailboxes, Teams, OneDrive, SharePoint, MFA, account access, and practical Microsoft 365 setup.
Remote support across the UK, with local onsite help around Milton Keynes when a hands-on visit makes sense.
Make Microsoft 365 easier to run
WITS focuses on the practical admin and support jobs small teams actually need.
Microsoft 365 is often live before it is properly organised. WITS helps small organisations clean up accounts, mailboxes, file access, MFA, and day-to-day workflows without turning it into a large consultancy project.
Common requests
- Outlook, Exchange Online, and mailbox access problems
- Shared mailbox permissions and delegated access
- Teams, OneDrive, SharePoint, and file sharing tidy-ups
- New starter setup, leaver removal, MFA, and account recovery
- Small email migrations and tenant cleanup
Microsoft 365 jobs WITS can handle
Clear support for the admin, access, and migration issues that interrupt small teams.
OneDrive and SharePoint access
Folder access, shared links, file ownership, basic structure, and cleanup where permissions have become messy.
MFA and account protection
MFA setup, access checks, recovery options, and safer leaver processes for staff, volunteers, trustees, and contractors.
Small migrations and setup
Small mailbox moves, new Microsoft 365 setups, practical tenant tidy-ups, and clear handover notes.
Good fit
- Small businesses, charities, community groups, and sole traders
- Teams that rely on Outlook, shared mailboxes, Teams, OneDrive, or SharePoint
- Organisations that need practical help without an oversized project
Not positioned as
- A 24/7 enterprise Microsoft helpdesk
- A large transformation programme for hundreds of users
- A replacement for formal legal, compliance, or security audit advice
Need Microsoft 365 support?
Book support time for a known issue, or send the basics if you want WITS to confirm the right route first.
For wider device, continuity or access needs, see business and charity IT support. For practical MFA and account risk reduction, see cyber security support for small organisations.
Microsoft 365 support questions
Straight answers about common support, access, migration and security requests.
Can WITS help with Outlook, Teams and OneDrive?
Yes. WITS can troubleshoot sign-in, syncing, sharing, mailbox and everyday configuration issues across Outlook, Teams, OneDrive and SharePoint.
Can WITS help with MFA and account access?
Yes. WITS can help set up MFA, review access and work through legitimate account recovery steps. Identity checks and Microsoft security controls cannot be bypassed.
Can WITS help small businesses migrate to Microsoft 365?
Yes. Smaller mailbox, user and file migrations can be scoped and quoted after the source systems, user count and timing are understood.
Can WITS review basic Microsoft 365 security?
Yes. A practical review can cover MFA, administrator access, sharing and common account settings. It is not presented as a formal security audit.