Hard drives and SSDs that stop responding
Useful when a laptop, desktop, or external drive no longer loads, mounts, or gives reliable access to files.
WITS | Williams IT Solutions
Data Recovery
Help for failed hard drives, SSDs, USB sticks, memory cards, phones, tablets, and other devices that still hold important files.
Free shipping, free assessment within 24 hours, a clear recoverable-file review before you decide, and no recovery fee if you choose not to proceed.
Collection and shipping are included, so the recovery process can start without extra courier hassle.
A full assessment is normally completed within 24 hours, so you know quickly whether recovery is realistic.
You can review a recoverable-file list before approving the job, and if you do not proceed there is no recovery fee to pay.
Professional Data Recovery
If important data is lost due to hardware failure, accidental deletion, or corruption, WITS can manage the recovery process on your behalf.
WITS manages the process from first contact to return of recovered data, keeping each stage clear so you know what has been assessed and what can be recovered before you commit.
Data recovery is quoted based on device type and complexity. Typical recoveries start from a few hundred pounds depending on the device and fault.
What can usually be assessed
- Hard drives and SSDs
- USB sticks and SD or microSD cards
- Phones and tablets
- RAID and specialist cases by separate assessment
How data recovery works
A straightforward process designed to keep the decision clear before any recovery fee is approved.
- Device collected or shipped securely
- Full assessment completed within 24 hours
- Recoverable files reviewed before approval
- Recovery completed and data returned securely
Common recovery situations
Typical examples of the sort of data-loss problems this service is designed to handle.
USB sticks and memory cards with missing files
A good fit when removable media is damaged, corrupt, unreadable, or showing signs that the stored files are no longer safe.
Phones and tablets with important personal or business data
Useful where a damaged or failed mobile device contains data that still matters, such as photos, client information, or key business records.
RAID and more complex recovery jobs
RAID and specialist cases can still be assessed, but are quoted separately once the layout, failure type, and likely recovery path are clearer.
Benefits
- Free collection and return of media
- No charge if recovery is not approved
- Full visibility of recoverable data before committing
- Secure and confidential handling
What to include when you enquire
A short description is enough to get started. Mention the device type, what happened, and whether the lost data is personal, work-related, or time-sensitive.
- The type of device or media involved
- What failure or problem you are seeing
- Whether the data is urgent or business-critical
Need help recovering important files?
Use the contact page to explain what device has failed and what kind of data you need back. WITS will confirm the next step clearly before anything moves forward.
If the situation is urgent, mention that in your message so the assessment can be prioritised appropriately.