Founder-led support from Milton Keynes

IT support for Milton Keynes small businesses and home users

Speak directly to Harrison for help with Microsoft 365, email, Wi-Fi, devices and everyday IT problems.

Onsite support around Milton Keynes by arrangement, with remote support available across the UK.

Choose your route

Support sized for the way you work and live

Start with your situation. You do not need to diagnose the technical problem first.

Small business

Small businesses and sole traders

Direct help for small teams without internal IT, including Microsoft 365, email, users, devices, access, backups and day-to-day problems.

  • One accountable contact
  • No oversized support contract required
  • Larger projects can be scoped separately
Small business IT support
Home and home office

Home users and home offices

Patient, plain-English help with Wi-Fi, printers, email, accounts, new computers, slow devices and backups.

  • Explain the issue in your own words
  • Remote or Milton Keynes onsite route confirmed first
  • Physical hardware repairs referred elsewhere
Home IT support

Start with the problem

What has gone wrong?

These are common starting points. If yours is different, describe it and Harrison will confirm whether WITS is the right route.

Email has stopped working

Get help with Outlook, Microsoft 365, shared mailboxes, sign-in and account access.

A new starter needs setting up

Set up accounts, permissions and devices without leaving avoidable access gaps.

A former user still has access

Check leaver access, shared files, mailboxes and administrator permissions.

A new computer needs setting up

Move email, files and everyday settings, with backup checks before changes.

Backups are unclear

Understand what is protected, what is not, and the practical next step.

Looking for something specific? See printer setup and connection support, local IT support around Milton Keynes, Microsoft 365 and email support, or practical cyber-security help.

What happens next

From IT problem to a clear solution

You do not need to diagnose it first. Start with what is not working and Harrison will guide the safest next move.

  1. Tell Harrison what is going wrongCall or send a short description in your own words—no technical diagnosis needed.
  2. Agree the safest fix and costHarrison checks whether remote or onsite help fits and confirms the likely cost before paid work.
  3. Get it resolved—or properly handed overWITS fixes the issue where it fits, or explains the right specialist route when it does not.

Customer feedback

Recent Google reviews

Real feedback linked to the original reviewer profiles.

Google review

“Harrison was extremely efficient and effective. He was able to solve the issue I was having with my computer very quickly. I would highly recommend his services!”

Read Suzie Hough’s review on Google

Published starting points

Straightforward IT support pricing

Hourly support normally has a one-hour minimum. More involved work is scoped before it starts.

Home

Home support

Remote £30/hour

Milton Keynes onsite support: £40/hour.

Small business

Business support

Remote £40/hour

Milton Keynes onsite support: £50/hour.

Charities

Discounted charity support

Remote £35/hour

Milton Keynes onsite support: £45/hour. Eligible nonprofit licence discounts are sought where available.

Planned work

Projects and ongoing support

Scoped and quoted

Small email migrations currently start from £150.

Harrison Williams, founder and IT engineer at WITS

One accountable contact

Speak to the person doing the work

I’m Harrison Williams, founder and engineer at WITS. I handle enquiries and support personally, so you do not have to repeat the problem to a call centre or several technicians.

WITS is intentionally suited to small businesses, sole traders, charities and home users. It is not presented as a 24/7 enterprise helpdesk.

About Harrison and WITS

Ready for a clear next step?

Talk through your IT problem with Harrison

Call if talking is easiest, send a short description if you want the route checked first, or book a suitable time.

Existing customers can use the customer portal. Larger organisations are welcome to describe separately scoped project work.