Refurbished laptops

Good laptops you can afford, set up properly

You don’t need the newest laptop to get a great one. Harrison picks proven business laptops from Dell and Lenovo, refurbished in the UK, then sets yours up for you remotely and protects it with Malwarebytes. The laptop he runs WITS on came from the same place.

  • 1-year warranty
  • Free tracked delivery
  • Set up for you remotely
  • No VAT added

Choose a range

Which laptop suits you?

Typical prices include setup and 12 months of Malwarebytes for a home user, based on stock in October 2026. Harrison confirms the exact laptop and price with you before you pay.

FeatureEverydayWorkMost popularPerformance
Best forEmail, browsing, video calls, letters and photosMicrosoft 365, lots of tabs, working from homeHeavier work, and a laptop that lasts for years
ProcessorIntel Core i5Intel Core i5 or i7Newer Intel Core i7
Memory8GB16GB16GB
Storage240GB SSD240GB to 500GB SSD500GB SSD
Screen12 to 15.6 inch13 to 14 inch, light to carry14 inch business build
Typical price£250–£300£350–£450£500–£600

Buying with confidence

What the grade means

Every laptop works fully. The grade only describes how it looks, so you know exactly what to expect when you open the box.

  1. A

    Excellent

    Looks close to new. The best choice if it’s a gift.

    Screen marks barely noticeable and invisible when it’s on. Very light scratches or scuffs on the case, no dents or cracks. Keyboard and trackpad show extremely light use.

  2. B

    Good

    Light signs of use. The best value for most people.

    Screen marks barely noticeable and invisible when it’s on. Minor scratches and scuffs, no dents or cracks. Keys may show wear, and there may be faint marks where stickers were removed.

  3. C

    Fair

    Clearly used, works just as well. The lowest price.

    Screen marks up to 2cm, invisible when it’s on. Visible scratches and slight dents, no cracks or missing parts. Noticeable wear and shine on the keyboard and trackpad.

Grades A and C allow up to two dead pixels on the screen. Grade definitions are the refurbisher’s own. Not sure which to pick? Ask Harrison: he’ll tell you honestly whether the saving is worth it.

Why it’s safe to buy

What every laptop goes through

  1. 01 · Before it reaches you

    • Refurbished in the UK by a Microsoft Authorised Refurbisher
    • The previous owner’s data erased with Blancco, certified data-wiping software
    • Hard drive, memory, motherboard, processor and power supply tested
    • Faulty parts, hinges and broken plastics replaced or repaired
    • Cleaned inside and out, inspected and graded
  2. 02 · When Harrison sets it up

    • Only laptops that run Windows 11, so you keep getting security updates
    • Windows updated and checked before you start using it
    • Battery health checked and you’re told what it is. If it isn’t good enough, he helps you return or swap it within the 14 days
    • Malwarebytes installed and checked
    • Your files moved and checked with you
  3. 03 · After you’ve got it

    • 1-year warranty on the laptop
    • 14 days to change your mind
    • One person to contact if anything goes wrong: Harrison deals with the warranty for you
    • Remote help whenever you need it, from £30 an hour

What’s included

Two ways to buy

+£60

Ready to go

For home users. The laptop price, plus:

  • Remote setup: updates, your accounts, email, printer and browser
  • Your files moved from your old computer (up to 1 hour)
  • 12 months of Malwarebytes protection, installed and checked by WITS

+£80

Business ready

For businesses, sole traders and charities. The laptop price, plus:

  • A Windows 11 Pro laptop
  • Set up with Microsoft 365, OneDrive and your company sign-in
  • Enrolled in device management, so it can be secured and found
  • 12 months of Malwarebytes protection, installed and checked by WITS

How it works

From chat to working laptop

  1. Tell Harrison what you needStart a chat or call. He’ll suggest a laptop and confirm the price.
  2. Pay securelyBy card through Stripe, or by invoice. The laptop is ordered once you’ve paid.
  3. It’s delivered to youFree tracked delivery, usually within a few working days.
  4. Harrison sets it up remotelySwitch it on, and he connects to finish the setup with you.

Questions

Before you buy

Is a refurbished laptop reliable?

These are business laptops built to last, refurbished and tested in the UK by a Microsoft Authorised Refurbisher. Each one is graded for how it looks, and comes with a 1-year warranty.

What does the grade mean?

The grade is about appearance only, and every grade works the same. See what each grade means above.

How good is the battery?

Batteries in used laptops have some wear. Harrison checks the battery’s health while setting your laptop up and tells you what it is. If it isn’t good enough for how you’ll use the laptop, he helps you return or swap it within the 14 days.

Is my data safe from the last owner, and theirs from me?

Yes. Every laptop is wiped with Blancco, certified data-erasure software, before it’s refurbished, and arrives with a fresh copy of Windows.

What if it goes wrong?

Contact Harrison. Faults in the first year are covered by the warranty, and he’ll arrange the repair or replacement for you.

Can I return it?

Yes. You can cancel within 14 days of delivery for a refund of the laptop. Please return it in the condition it arrived; you pay the return postage. Setup work already done at your request isn’t refunded.

What if the laptop I chose sells out?

Harrison will offer you a laptop that is the same or better for the same price, or a full refund. It’s your choice.

Is VAT added?

No. WITS isn’t VAT registered, so the price you see is the price you pay.

What do I do with my old computer?

Harrison can move your files across and help you clear your personal data from it first. To recycle it, find your nearest drop-off point at Recycle Your Electricals.

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