Privacy Policy

When you submit the contact form, you provide details such as your name, email, service type, and a description of the issue. Phone numbers and attachments are optional. This information is used to reply and help scope the support you need.

Messages sent through chat are handled in the same way and are used to provide support or answer questions.

This site uses Microsoft Clarity to understand how pages are used and improve the experience. Google Tag Manager is used to manage analytics tags. The Crisp chat widget is used for live chat support. These services may set cookies or process usage data.

You can accept or decline analytics cookies using the banner at the bottom of the page. The Cookie information link in the footer reopens the consent options.

Your information is not sold or shared for marketing. It may be processed by service providers used to operate the site and provide support, such as hosting, analytics, and chat services.

Details are kept only as long as needed to respond and maintain business records related to support.

If you want to review or update the information you have shared, use the contact page and describe the request. You can also call 07375 053882 for urgent queries.