Home & Personal remote support
£30/hr
Minimum one hour charge. No travel fee.
Good for everyday fixes and device support.
- Wi-Fi and device troubleshooting
- Email and account access
- Software setup and cleanup
- Follow up notes
Pricing
Pricing
Pricing is kept clear and agreed upfront. This page explains rates for remote and onsite support, plus the factors that can affect cost.
No call centres. You deal directly with me.
Clear pricing. No upselling or pressure.
Quick check first. Clear scope before work.
Why I Don't Upsell
Support should feel straightforward, not salesy.
I only recommend what is necessary for stability or security. If a change does not add value, I will say so and explain the trade-offs.
The About page covers how I work and why.
Home & Personal Pricing
Clear rates for households, home offices, and personal devices.
New customers
Start with a quick check so I understand what you need and confirm timing and cost before any work starts.
Home visits (Milton Keynes)
£30/hr
Onsite support for hands-on setup.
Best for in-person setup and device checks.
- Home device setup
- Wi-Fi and network checks
- In person guidance
- Printer and smart device help
Business & Commercial Pricing
Rates for small businesses, sole traders, and server support.
Business remote support
£45/hr
Minimum one hour charge. No travel fee.
Good for quick fixes and ongoing support.
- Remote troubleshooting
- Microsoft 365 support
- Account access
- Follow up notes
Onsite support (Milton Keynes)
£45/hr
£220/day (up to 8 hours).
Onsite outside Milton Keynes: same rates; travel time and reasonable travel costs agreed in advance.
Best for hands-on or complex setups.
- Office visits
- Device setup
- Network and Wi-Fi checks
- In person guidance
Block hours & ongoing support
Available
Discounted block hours for regular customers.
Lower disruption with predictable support.
- Priority scheduling
- Agreed support hours
- Routine checks
Optional. No long term commitment.
Work is scoped before it starts, and you can stop after the first session if you prefer.
What Affects the Cost
A few practical factors can change the time required.
Pricing is based on time and complexity, and I will confirm any changes before continuing.
Typical jobs
- New device setup and data move
- Email setup and recovery
- Wi-Fi fixes and printer setup
- Backup checks and tidy ups
What affects price
- Number of devices involved
- Urgent or out of hours work
- Complex recovery or migration
- Travel outside Milton Keynes
Ready when you are
Tell me what you need and we will confirm the best option.
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